iCentral Service

Communication with customers is the hub of every business.  With iCentral as your communication management platform your data can perform at its best.

iCentral is a proven platform for consolidation of data from multiple sources into one manageable data repository. Through extensive record validation processes, your data will obtain the highest level of data integrity. The facilitation of intelligent customer de-duplication ensures your message is delivered, tracked and measured. iCentral is delivered as SASS (Software As A Service), therefore it is easy to access your data saving you valuable time, money and resources.

Through iCentral you can achieve the following:

• Multiple data source consolidation and reporting
• Improved direct marketing cost efficiencies 
• Customer communication management
• Higher data integrity
• Flexible platform for further intelligent data opportunities

Find out if we can help you benefit from a managed central data repository by using our checklist below:

• You need to consolidate multiple data sources to make your information effective
• Your data contains flaws which effects your data integrity
• Customers appear multiple times in your database
• You need to have a clearer picture of different customer groups and their buying behaviours
• Your marketing costs are higher than they should be because you are not able to effectively validate your customer records
• You receive excess quantities of return mail and need a way to manage that so that they are not included in the next campaign
• Your IT team can’t service your marketing needs in a timely manner
• You want to respond quickly to changes in your customers with automated communications
• You need to take the hassle out of managing the direct marketing process

The following are additional needs empowered by iCentral:

• You want to create a Loyalty program but don’t have the platform to manage it ……………………………………………………………………………………… iManage
• Your marketing analysis is limited by your database structure……………………………………………………………………………iPredict
• You need to easily view your data and then use it without requiring technical help………………………………………………………………………………… iQuery

If any of these apply, then you need iCentral...

To find out more about how we can manage your data centrally, contact GJI and we can make sure your data performs at its best.

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